Nashua’s ConvenientMD, 565 Amherst St., offers on-site COVID-19 testing, X-rays, labs, minor procedures, IV fluids and more, 8 a.m. to 8 p.m., seven days a week.

PORTSMOUTH – This past Wednesday, ConvenientMD, the leading urgent care provider in New England, announced that is has secured an investment to support its continued growth from Bain Capital Double Impact, a leading social impact investor.

The company will continue to operate under its current management team, led by co-founder Gareth Dickens and President Dr. Mark Pundt. The partnership will position ConvenientMD to expand access to its differentiated, affordable and flexible urgent care facilities through both service line expansions designed to make healthcare more affordable and accessible, and opening new locations in underserved areas. Financial terms of the private purchase from current owner Starr Investment Holdings, LLC were not disclosed.

Founded in 2012 and headquartered in Portsmouth, ConvenientMD operates 26 urgent care clinics in suburban and rural areas across New Hampshire, Maine, and Massachusetts, with a focus on markets that have been underserved by primary care providers and urgent care centers.

The Nashua ConvenientMD is located at 565 Amherst St., and is open 8 a.m. – 8 p.m. seven days a week.

Dickens, who will serve as Chairman & CEO of ConvenientMD upon completion of the transaction, said CMD is thrilled to have a mission-driven partner in Bain Capital.

“ConvenientMD’s exceptional quality care and patient-centric platform are powered by dedicated and caring team members who share our mission of expanding healthcare access to individuals and families who are underserved by traditional providers and often pushed towards more costly care models,” he said. “Bain Capital Double Impact shares our passion for continuing to find innovative ways to provide exceptional care to more people in the community.”

ConvenientMD offers a wide range of high-quality in-clinic and integrated telehealth episodic care services, including injury and illness care, occupational health, specialty infusion therapy, and moderate and highly complex lab offerings. Each clinic is staffed by a team of physicians, advanced practice providers, registered nurses, radiologic technologists, and other medical professionals, and features state-of-the-art technologies and capabilities, including digital X-ray, EKG and other tests, medical procedure rooms, electronic consultations with specialist providers, post-visit care navigation, and IV fluid/antibiotic treatments. ConvenientMD offers affordable, on-demand care seven days a week, resulting in high customer satisfaction and significantly lower total cost to patients, health plans, and employers than a visit to an emergency department or other points of care for medical episodes.

Bain Capital has deep experience investing across the health services sector, adding value to companies providing care to underserved populations including Arosa, Aveanna, Beacon Health Options, Broadstep, HealthDrive, Multi-Specialty Healthcare, HCA, Rodeo Dental, and Surgery Partners. Through Bain Capital Community Partnership, the firm is also an active supporter of community-based programs focused on access to quality resources for the underserved in New England.

Bain Capital’s managing director Peter Spring said BC is excited about the partnership with ConvenientMD.

“The Company has developed strong relationships with local employers and health plans and is well-established as a quality healthcare provider in the communities where they operate,” he said. “We are excited to support ConvenientMD in their strategy to add more urgent care centers and expand their geographic reach and service offerings, including primary and value-based care, to make high quality healthcare more accessible and affordable to all.”

Starr Investment Holdings managing director Darshan Prabhu added that their partnership with CMD has “been a journey of unprecedented growth.”

“We are very proud of how the team has prioritized the needs of their communities, especially throughout the COVID-19 pandemic, setting an example for other healthcare providers and we know that they will continue to differentiate themselves across the care delivery continuum in New England,” he said. “We wish ConvenientMD continued success on its important mission.”

ConvenientMD, New England’s leading urgent care provider, is dedicated to delivering the best medical care and patient experience throughout Maine, New Hampshire and Massachusetts. All state-of-the-art urgent care centers are staffed with expert medical professionals and certified lead providers who are committed to providing high-quality, convenient and affordable treatment for patients of all ages. Visit any ConvenientMD for injuries and illnesses, on-site COVID-19 testing, X-rays, labs, minor procedures, IV fluids and more, 8 a.m. to 8 p.m., 7 days a week. For more information, please visit www.convenientmd.com.

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