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Digital manners matter when it comes to mobile tech use

By Staff | Jul 10, 2021

Have you checked your phone on a date, during a movie or at a place of worship? If so, you are not alone on what some people deem “unacceptable” phone use. A recent UScellular survey indicated that 60% of people deem a place of worship as a place or situation where phone use is inappropriate. Using your phone while on a date and in a movie theatre were next at 52%, followed by dinner with family and friends (40%) and a special event (36%).

While these numbers seem high, 8% of consumers surveyed said they believe there are no places or situations where they would not use their cellphone.

“During the COVID-19 pandemic, phone calls, texts, video chats and overall data usage have spiked as people rely on devices to work, complete school assignments, shop, game and connect,” said Tabatha McKay, UScellular’s area vice president/general manager in New England. “This increase also has given way to a heightened awareness of common annoyances related to mobile technology use among family members who spent months cooped up together at home, as well as with people we encounter when venturing out in public.”

July is National Cellphone Courtesy Month. UScellular offers the following tips to help mobile technology users mind their manners:

• Softer sounds: Sounds can travel from room to room at home and beyond the recommended social distancing parameters in other settings. You should set ringers and vibration patterns on low and be mindful of your own voice volume when you take phone calls or video chat. Consider investing in Apple AirPods, Samsung Galaxy Buds or other types of headphones when gaming, joining a virtual meeting or streaming content.

• Checks and balances: A Reviews.org survey revealed that on average, Americans check their phone 262 times per day – that is once every 5½ minutes! It can be difficult to resist the urge to constantly check notifications, status updates and incoming messages. However, this is distracting and inconsiderate when in the presence of others.

• Phone flubs: It is never appropriate to talk or text while driving. You also should avoid talking loudly on your cellphone while riding public transportation or in a waiting room, so you don’t disturb others.

• Misstep: UScellular’s annual survey revealed that 44% of people have walked into someone or something while on their phone – up from 33% in 2018. It is a good idea to stop walking, look up, obey the laws and be attentive when using a wireless device.

UScellular is the fourth-largest full-service wireless carrier in the United States, providing national network coverage and industry-leading innovations designed to elevate the customer experience. The Chicago-based carrier is building a stronger network with the latest 5G technology and offers a wide range of communication services that enhance consumers’ lives, increase the competitiveness of local businesses and improve the efficiency of government operations.

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