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G.M. Roth recognized for customer service

By Staff | Mar 22, 2019

NASHUA – G.M. Roth Design Remodeling of Nashua received a 2019 Guildmaster Award from GuildQuality for demonstrating exceptional customer service within the residential construction industry.

Since 2005, GuildQuality, an Atlanta-based third-party customer satisfaction software surveying company, has powered the Guildmaster Award to recognize and celebrate home building, remodeling and contracting professionals demonstrating the highest level of customer service within the U.S. and Canada.

Out of 700-plus eligible applicants, G.M. Roth Design Remodeling is one of 300-plus businesses within the residential construction industry recognized by GuildQuality for consistently delivering superior customer care.

In determining which businesses received the 2019 Guildmaster Award, GuildQuality reviewed thousands of survey responses submitted by customers of Guildmaster candidates, and considered two primary metrics for each candidate: the percentage of customers stating they would recommend the business to friend and the percentage of customers who responded.

G.M. Roth Design Remodeling achieved a recommendation rate of 90 percent or above from their customers surveyed by GuildQuality.

“We’re remodeling people’s lifestyles, not just their homes. People are living with problems for years, and we can help improve their lives dramatically,” said Gerry Roth.

For more on the 2019 Guildmaster Award and qualifications, visit www.guildquality.com/guildmaster/.

G.M. Roth Design Remodeling is located at 12 Murphy Drive, Unit G in Nashua. For more information, call 603-880-3761.