The Center for Learning and Professional Development Learning Design and Systems team at Dartmouth Hitchcock Medical Center, in collaboration with nursing, partnered with Qstream to equip nurses with the necessary knowledge to properly provide insulin to diabetic patients. The collective team was recognized by Brandon Hall Group as a Gold winner in its 2022 Human Capital Management Excellence awards in the Best Advance in Competencies and Skill Development category. From left: Cara A. DeLura, director of Learning Design and Systems; Mary E. Wood, RN, MS, CDCES, BC-ADM, a diabetes clinical nurse specialist; Logan C. Stahler, MEd, senior learning experience designer; and Matthew C. Haselton, MS, learning experience designer.

LEBANON – Dartmouth Hitchcock Medical Center (DHMC), a member of Dartmouth Health, and Qstream were recently recognized by Brandon Hall Group as a Gold winner in its 2022 Human Capital Management Excellence awards in the Best Advance in Competencies and Skill Development category. DHMC partnered with Qstream to equip nurses with the necessary knowledge to properly provide insulin to diabetic patients. The program has since been expanded to Cheshire Medical Center, another member of Dartmouth Health.

A primary patient care goal at DHMC was to reduce the number of serious glucose events, which requires nurses to know the precise time to administer insulin to each patient. This is critical and varies from patient to patient depending on several factors, including the last time a patient has eaten and their current treatment plan. To improve diabetes management, DHMC partnered with Qstream, using its software platform to reinforce the current best practices around administering insulin to diabetic patients.

“Qstream’s microlearning platform was both quick and effective in keeping our nursing staff up to date with the latest best practices for diabetes patients,” said Mary E. Wood, RN, MS, CDCES, BC-ADM, a diabetes clinical nurse specialist at DHMC. “The ability to personalize the questions allowed us to focus on specific areas where improvement was needed to reduce nursing administration and increase the confidence in our staff when it comes to diabetes management. The nurses also enjoyed answering the questions, resulting in some productive group discussions and significantly better patient outcomes.”

“Healthcare workers have a tremendous responsibility to respond to critical patient situations, often with only a moment’s notice. On top of that, medical best practices are constantly changing, making it essential that healthcare workers have access to the evolving knowledge and skills to have the best patient outcomes,” said Dan Whelan, CEO of Qstream. “It’s been a privilege to partner with Dartmouth Health to ensure their staff retains the knowledge needed to best serve their patients.”

HCM Excellence Award entries were evaluated by a panel of veteran, independent senior industry experts, Brandon Hall Group analysts, and executives based upon the following criteria: fit the need, design of the program, functionality, innovation and overall measurable benefits.