NASHUA – SkillSoft, a software-as-a-service provider of e-learning and performance support solutions, announced its partial sponsorship of a new industry report by Aberdeen Group, focusing on employee engagement and performance.

Aberdeen Group, a leading research analyst firm, issued “The Engagement/Performance Equation,” authored by Mollie Lombardi, research director of Human Capital Management. The report describes the powerful connection between employee engagement and employee performance and how the connection results in organizational success.

Aberdeen’s study analyzed 438 organizations in May and June, examining strategies, tools and processes designed to improve engagement and performance, leading to recommendations on how organizations can use them to improve employee retention, leadership bench strength, customer satisfaction and profitable growth.

In the report, Aberdeen finds top-performing organizations that provide leaders with the skills, tools and training to build engagement and foster performance, not only to improve their ability to hire top candidates and build a stronger leadership bench,but also to return 3½ times greater year-over-year improvement in customer retention and revenue.

Having an ongoing employee training program, such as those supported by SkillSoft’s content, is a critical element to employee engagement, the report said.

– MARYALICE GILL