LEBANON – Since mid-May, COVID-19 recovery efforts have been successfully underway at Dartmouth-Hitchcock Health (D-HH). Although elective procedures and appointments are beginning to fill the calendars, some patients still have reservations about how we will protect them as they seek care at our health care locations.

To help address community concerns, D-HH is launching a four-part webinar series on Wednesday, July 8, at noon EST. The 20-minute series will air each Wednesday on the Dartmouth-Hitchcock Facebook page and will feature D-HH experts discussing what to expect when you come to one of our locations; safety steps we have taken in cleaning; securing personal protective equipment for patients, staff and visitors; and continuing to provide nutritious food. Associate Chief Quality Officer for Patient Experience Carol Majewski, MHCDS, MS, RN will moderate these discussions.

“Although COVID-19 remains a concern in our region and across the country, we want to be sure our patients and community members know that we are safe, our locations are clean and we are ready to care for them,” says Majewski. “We want to reassure people, so that they don’t put off their regularly scheduled appointments or any immediate needed care. We have taken very deliberate steps to keep everyone safe, and we want to share what those steps are and address any concerns that people have. That’s why we created this series.”

The complete webinar lineup is:

Wednesday, July 8, 12 Noon EST: Clinical Care Changes at Dartmouth-Hitchcock Medical Center (DHMC) and Dartmouth-Hitchcock Southern Region Clinics – featuring panelists Pam Hofley, MD, Medical Director for Dartmouth-Hitchcock Manchester; Michael Calderwood, MD, MPH, Associate Chief Quality Officer; Ralph K. Jean-Mary, MHA, FACHE, Vice President for Clinical Centers and the Norris Cotton Cancer Center; and, Keith Loud, MD, MSc, physician-in-chief for CHaD.

Wednesday, July 15, 12 Noon EST: Clinical Care Changes at D-HH Member Hospitals – featuring panelists, Rachel I. Lovins, MD, Vice President and Medical Director of Acute Care Services at Cheshire Medical Center; Danielle Pierotti, RN, PhD, CENP – VP of Patient Care Services for Visiting Nurse for VT and NH; Brian Frenkiewich, DO, Medical Director of New London Hospital Medical Group; and, Michael Lynch, MD, MBA, Chief Medical Officer at Alice Peck Day Memorial Hospital (APD).

Wednesday, July 22, 12 Noon EST: How Environmental Services, Supply Chain and Food and Nutrition Services at D-H have Adapted to Address the COVID-19 Pandemic – featuring panelists Tim Bishop, Director of Engineering Services, Dartmouth-Hitchcock Southern Region; Zac Conaway, Environmental Services Manager, DHMC; and, Rich Cassano, Director of Supply Chain Operations, Dartmouth-Hitchcock.

Wednesday, July 29, 12 Noon EST: How Environmental Services, Supply Chain and Food and Nutrition Services at Member Hospitals Adapted to Address the COVID-19 pandemic – featuring panelists Mary Annear, Site Director Supply Chain, Material Management at Cheshire Medical Center; Lori M. Underwood, OTR, MBA, CPHQ, Vice President of Quality and Safety at New London Hospital; and, Jean Ten Haken, Chief Nursing Officer at APD.

The community is invited to submit questions for the experts prior to each webinar at social@hitchcock.org. Each webinar will be archived on the D-H Facebook page and available on the D-H YouTube channel for later viewing.

For more information about this webinar series, visit https://d-h.org/patient-education/recovery-webinar-series.html.

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