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  • Staff photo by DON HIMSEL

    Daddy's Junky Music on Daniel Webster Highway in Nashua, along with three other New Hampshire locations, abruptly closed Wednesday, Oct. 26, 2011.
  • Staff photo by DON HIMSEL

    Daddy's Junky Music on Daniel Webster Highway in Nashua, along with three other New Hampshire locations, abruptly closed Wednesday, Oct. 26, 2011.
Friday, October 28, 2011

Daddy’s Junky Music founder says bank controls inventory; urges customer patience

NASHUA – Two days after Daddy’s Junky Music suddenly closed its 12 stores throughout New England, founder Fred Bramante is struggling to answer hundreds of customer questions about the end of his 39-year-old business.

Bramante said the number of unreturned e-mails and phone calls is “overwhelming,” and he has few concrete answers.

“Our hands are tied,” he said. “Right now, I don’t have control.”

The company’s major financier, GE Capital, has claimed the stores’ massive inventory. Customer credits will be “part of how the trustee deals with the issue,” Bramante said.

“This is new to me; I’m not a finance person,” he said. “I sell guitars. I’ve never been through anything like this. I’m relying on people who know better than I do.”

As for layaways and other questions, he said he’s waiting on information like everyone else.

“We’re hoping for understanding,” he said. “We’re trying. It might take a little while.”

Representatives from GE Capital did not immediately return messages for comment.

Daddy’s Junky Music had four locations in New Hampshire, including one in Nashua on Daniel Webster Highway South, as well as stores in Manchester, Salem and Portsmouth.

A total of 52 full-time and 14 part-time employees lost their jobs in New Hampshire, including dozens of others at eight stores in Massachusetts, Vermont and Connecticut.

Bramante said his main focus is returning repaired equipment to customers because it’s the only thing he can control. Some customers have paid for their instruments to be fixed or had parts waiting, but they have yet to receive their equipment back.

“We’re feverishly working to get that part of it taken care of,” he said. “Our techs have gone home, no one’s been paid. We’re trying to get our arms around this thing.”

Some returned instruments may not be fixed, Bramante said, but he can try to get in touch with his technicians to see if they will do their work on their own personal time.

Bramante said he will “absolutely” notify everyone as soon as he can in regards to layaways and other news. The company’s Web site is down, but anyone with questions should look to Facebook for updates, he said.

“I’m not even sure that I can pay my employees for the work they did this week,” he said. “It’s that crazy for me. I’m doing the best I can.”

Bramante’s daughter, Candi, posted a note on Facebook Thursday night and started to respond to some customer questions. The company’s Facebook page has received hundreds of posts since the news broke on Wednesday.

In the Facebook note, Candi Bramante said the past two days have been “devastating” for their family. She also addressed the lack of notice to employees and customers.

“If we had more notice, we certainly would have passed it along,” she wrote. “As some of you have read, the bank has taken control, it’s out of our hands.

“I know it may be a lot to ask at this point, but please be patient as we do our best with what we are allowed to fix some of your concerns.”

Cameron Kittle can be reached at 594-6523 or ckittle@nashuatelegraph.com. Also check out Kittle (@Telegraph_CamK) on Twitter.