Taking a vacation in the iPhone-dominated era

Tips to reduce screen time while enjoying time away from work

By now most business owners have accepted the reality that social media and other factors have upped the ante substantially when it comes to service. Like it or not, we now live in a “review” economy. Exceptional service really doesn’t cut it any more. Service now needs to be memorable. It needs to give the customer a story worth repeating online. The end result of these developments is lots of additional pressure on managers and business owners.

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