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Wednesday, April 25, 2012

Subaru of Nashua named New Hampshire’s 2011 AAA Approved Auto Repair Facility of the Year

AAA Northern New England announced Subaru of Nashua located in Hudson has been awarded the distinction of New Hampshire Approved Auto Repair Facility of the Year in the Dealer Division. This is the first time Subaru of Nashua has received this honor.

The facility of the year award is presented by AAA Northern New England honoring one dealership and one Independent repair facility in each of the three Northern New England states.

Scoring is derived from an annual customer satisfaction rating based on service evaluation card responses. Subaru of Nashua scored the highest AAA rating among AAA Approved new car dealers in New Hampshire.

AAA’s Approved Auto Repair program recognizes service facilities throughout Northern New England that meet the organization’s criteria for technician certification and customer satisfaction, including a 12-month/12,000 mile warranty, a written estimate and AAA-mediated repair dispute arbitration.

Tom Giasson, Manager of AM Northern New England Approved Automotive Programs, congratulated owner Dan Enxing and the dealership staff for achieving an overall rating of 100 percent from customers, who said they would return for service and recommend Subaru of Nashua to others.

“This award recognizes the best of the best,” said Tom Giasson manager of AAA Approved Automotive Programs. “Finishing number one is no easy task, and scoring a 99.1 percent overall approval rating for a whole year is a remarkable achievement.”