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Saturday, June 7, 2014

Three Courville communities centers receive Bronze – Commitment to Quality Award

The Courville at Manchester, Aynsley Place in Nashua and Carlyle Place in Bedford, all Courville communities, have been recognized as 2014 recipients of the Bronze – Commitment to Quality Award for their dedication to improving the lives of residents through quality care.

The award is the first of three possible distinctions through the National Quality Award program, presented by the American Health Care Association and National Center for Assisted Living. The program honors centers across the nation that have demonstrated their commitment to improving quality care for seniors and individuals with disabilities. ...

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The Courville at Manchester, Aynsley Place in Nashua and Carlyle Place in Bedford, all Courville communities, have been recognized as 2014 recipients of the Bronze – Commitment to Quality Award for their dedication to improving the lives of residents through quality care.

The award is the first of three possible distinctions through the National Quality Award program, presented by the American Health Care Association and National Center for Assisted Living. The program honors centers across the nation that have demonstrated their commitment to improving quality care for seniors and individuals with disabilities.

The program has three levels: Bronze, Silver, and Gold. Centers begin the application process at the Bronze level, where they develop an organizational profile with essential performance elements such as vision and mission statements and an assessment of customers’ expectations. Bronze applicants also must demonstrate their ability to implement a performance improvement system. Trained examiners review each Bronze application to determine if the center has met the demands of the criteria. As a recipient of the Bronze - Commitment to Quality Award, the three sites may now move forward in developing approaches and achieving performance levels that meet the criteria required for the Silver – Achievement in Quality Award. The fourth Courville communities center, The Courville at Nashua, already achieved the Bronze award, and is in the process of applying for the 2014 Silver award.

The award will be presented to all three of The Courville Communities centers during AHCA/NCAL’s 65th annual Convention and Exposition in October in Washington, D.C.

– Telegraph staff