Home Delivery

How do I begin home delivery? You can begin home delivery by visiting our online Subscription & Customer Care Center or by calling Customer Care at 603-594-6424.

What happens if home delivery is not available in my area? We offer delivery by mail so you can still receive all the news and views that only The Telegraph provides.

What are the delivery times? The paper will be delivered by 6:00 A.M. on weekdays and 8:00 A.M. on Saturday/Sunday.

Why do mail subscriptions cost more than home delivery? Mail subscription rates include costs for postage and handling of the newspaper.

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How soon will my first newspaper be mailed? The mail subscription will be started within five (5) says of your request date.

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Site Security

Is my personal information safe? Yes. Any personal information we receive from you is used only to provide you with the highest quality home delivery service available. All sensitive information such as credit cards or login information is encrypted for secure transmission. See our privacy statement for more details about the use of all information that you provide.

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Customer Care Services

Can I pay for home delivery with my credit card? Yes. Your credit/debit card informatin is enrypted for secure transmission.

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How does the EZPAY plan work? Instead of receiving a bill, your credit or debit card is automatically charged every 4 weeks. The amount you are billed will be determined by the subscription you chose.

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How long does it take to implement a change of address or temorarily suspend my subscription? Requests for vacation stops or changes to your delivery address will be porcessed within three (3) business days.

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If I go on vacation and wish to temporarily suspend home delivery, will my account be credited? Yes, when you contact customer care to termporarily suspend home delivery no charges are entered on your subscritpion, extending your renewal date.

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What should I do if my newspaper does not arrive or if sections are missing? Call Customer Care at 603-594-6424 to notify us if your newspaper has not arrived by the guaranteed delivery time (6:00 A.M. Monday through Friday; 8:00 A.M. on weekends) or if you recieve missing or damaged sections.

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Is it necessary to call to restart my subscription after it has been temporarily suspended? If you provide a restart date when you suspend delivery you do not need to call again to restart your delivery. However, if the restart date has changed, or was not provided when the account was suspended, you will need to call customer care at (603) 594-6424.

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